I ordered this rechargeable electric car diffuser from this nerve website. I received a defective product which is not working only. There is no smoke coming out. Inspite of raising complaints and repeated mails there is no response from their end. There is a helpline number given which no one is answering. Please don’t buy this product

Bottle of spray sent by you is empty…how can I return this refill bottle.. give me assistance

I had ordered this refill and on opening found out the container was empty. Even though I complained several times with proof they have not given me a replacement

Excellent one 👌

When I enter my car, it seems like I am in the seven star hotel, the fragrance is awesome.

I purchased the Nerve fragrance diffuser with high expectations, but the performance is extremely disappointing for the price point.

The fragrance hardly lasts 5–10 seconds after diffusion, which defeats the entire purpose. To even notice the scent, we are forced to keep the device on high intensity all the time, and because of that, the refill gets exhausted within just 15–20 days.

Considering the high cost of refills, replacing them twice a month is not practical or economical at all. This makes the overall ownership very expensive and unsustainable.

When customers invest in your device, they do so with trust in your brand. Unfortunately, the product does not live up to that trust. There needs to be a significant improvement in fragrance longevity and refill efficiency and price. Rs. 899 for a 30ml Refill.? You should have some offers for returning customers.

At this price, this level of performance is simply not acceptable.

This has been an extremely disappointing and frustrating experience. This is my second diffuser set (Order ID: 4955), and both fragrances D Savage and Cool Water are absolutely unacceptable in terms of quality.

My first purchase from Amazon (Diffuser with Bliss) (attached a pic of my order summary from Amazon) was excellent and delivered within 24 hours, which built my trust in your product. However, ordering directly from your website has been a complete letdown. The shipment itself was delayed by 3–4 days, showing a lack of basic service commitment.

What’s worse is the product quality. Even at the highest intensity setting, both fragrances barely last 10 seconds after being sprayed. This is not just poor performance it is completely unusable.

At this price point, such substandard quality is unacceptable and feels like a waste of money.
This experience has seriously damaged my confidence in your brand, and I am now extremely hesitant to purchase anything further.

Honestly the best accessory for a car that I have purchased in last 20yrs. Bot pricy but you get to enjoy every penny spent.

I ordered impure fragrance for the 2nd time but what I received smells entirely different . Too strong and definitely not what I ordered previously.

In a market where great products are expected, what truly sets a brand apart is how it treats its customers when things don't go as planned. Nerve Fragrances exceeded my expectations on both fronts.

The quality of their car perfumes is genuinely outstanding. The fragrance is premium, long-lasting, and adds a refined touch to every drive. You can immediately tell that a great deal of thought has gone into the product.

What impressed me even more, however, was their customer support. My order got stuck during the delivery process, and the team went above and beyond to ensure the issue was resolved smoothly. They were proactive, responsive, and took complete ownership of the situation from start to finish.

It's rare to find a company that not only delivers an exceptional product but also backs it up with such a high standard of customer care. Nerve Fragrances has earned my trust, and that's far more valuable than any marketing claim.

Highly recommended for anyone looking for premium car fragrances and a brand that genuinely stands behind its customers. ⭐⭐⭐⭐⭐

The diffuser is not working. It charges and a green light comes on. Then I switch it on and a puff of incense comes. After that nothing.

It's good but aphorism was best

This is rip off - not business- NEED to reduce the cost. it is 200 rs costlier at least. and evaporates like a rocket. not worthy.

best product

Good smell, but does not have full effect

This one is nice! Earlier i purchased Vayuputra, bt didnt find the fragrance blend of rajjigandha or sandalwood to be accurate as mentioned in the notes. This oud ombre is far better and I liked it for car ambience!

The diffuser is not working properly

AMAZING

Not good

Fragrance lasts for few seconds only

Great fragrance

The product never worked and I have been sending requests to the company ever since - no response what so ever !!

The product itself is really good, and the fragrance is pleasant and premium. However, the delivery updates need improvement. I had to follow up multiple times to get updates on the status of my order.

One point I would specifically like to mention is the claim that this fragrance is inspired by Davidoff Cool Water. While the fragrance is undoubtedly good in its own right, I found it quite different from Cool Water and not particularly close to it.

I would therefore request you not to make such comparisons if the fragrance profile is significantly different, as it may create the wrong expectations for customers.

Having said that, there is no doubt that the product itself is remarkable, and I genuinely like the fragrance. With better communication on order updates and more accurate fragrance descriptions, the overall customer experience would be much better.

firstvit was a good brand and noe the refill has no smell

The auto start and motion sensor Don't work

I haven’t received my order.